Privacy Policy
Effective Date: 09/06/2025
The Sthal is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or services.
1. Who We Are
The Sthal specializes in eco-conscious, biodegradable dinnerware and industrial packaging products made from bagasse – a sustainable byproduct of sugarcane.
Plant Address:
Plot No. 279, 852, Village Uber, Ta: Jambusar, Dist: Bharuch – 392150, Gujarat, India
Office Address:
Plot No. 89, GIDC, Makarpura, Vadodara – 390010, Gujarat, India
2. Information We Collect
We may collect and process the following categories of data:
– Personal Identification Information: Name, email address, phone number, company name (if submitted through contact forms).
– Usage Data: IP address, browser type, device information, referring URLs, pages visited.
– Cookies and Tracking Data: For improving your browsing experience and website analytics.
We do not collect sensitive personal data unless explicitly provided with consent.
3. How We Use Your Data
Your information may be used for the following purposes:
– To respond to inquiries and provide support.
– To improve our website and product offerings.
– To process product orders or requests.
– To send marketing or promotional materials (only if you opt-in).
– To ensure compliance with applicable laws and regulations.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking tools to enhance your site experience. You may modify your browser settings to decline cookies, though this may affect certain site functionalities.
5. Legal Bases for Processing
We process your data under the following lawful bases:
– Consent: Where you have explicitly agreed (e.g., subscribing to newsletters).
– Legitimate Interest: For internal analytics and communication.
– Legal Obligation: When we are required to retain certain data under applicable laws.
6. Data Sharing and Disclosure
We do not sell your data. We may share data with:
– Trusted service providers for analytics, website hosting, or customer support.
– Legal authorities if required to comply with legal processes.
7. Data Retention
We retain personal data only as long as necessary for the purposes stated, or as required by applicable law. Contact form data is generally retained for 6-12 months unless otherwise agreed.
8. Data Security
We implement appropriate technical and organizational safeguards, including:
Secure servers and encrypted communications.
Restricted access to data on a need-to-know basis.
Regular audits of our practices.
9. Children’s Privacy
Our website and products are not directed to individuals under the age of 16. We do not knowingly collect data from children.
10. International Data Transfers
Your data may be processed outside of your home country (India). In such cases, we ensure adequate protection through standard contractual clauses or other recognized safeguards.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page, and where appropriate, notified by email.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact us by going through our contact us page.